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IBPS SO HR Officer Syllabus 2017 for Professional Knowledge

In this post we are sharing the detailed Professional Knowledge Syllabus of IBPS SO HR/ Personnel Officer Exam 2017 . The topic-wise detailed syllabus of Professional Knowledge will help you all prepare better for this exam. we have also shared some important books, that will be helpful while preparing for IBPS SO HR/ Personnel Officer Exam. 

Every year Institute of Banking Personnel Selection conducts the exam for the Specialist officers in various departments, i.e., Human Resource, Marketing, IT and Agriculture Officer. 
IBPS has changed the exam pattern of Specialist Officer Exam from this year onwards. the exam will be conducted in 2 phases now, namely: 
  1. Preliminary Exam
  2. Mains Exam
We have already shared the new exam pattern & syllabus of IBPS SO HR/ Personnel Officer 2017 for Prelims exam. Go through that post for more details. 
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Let us now check out the detailed syllabus of IBPS SO HR/ Personnel Officer. 

HUMAN RESOURCES MANAGEMENT (HRM): 
  • Meaning, 
  • Nature and Scope, 
  • Difference between HRM and Personnel Management, 
  • HRM functions and objectives, 
  • Personnel Management functions ,
  • Structure of personnel Department, 
  • Line and staff, Job Analysis, 
  • Manpower Planning, 
  • New Challenges, 
  • Recruitment and Selection, 
  • Placement and induction. 
  • Wage and Salary Administration, 
  • Job evaluation.
HUMAN RESOURCE DEVELOPMENT
  • HRD concept, 
  • Importance, 
  • evolution, 
  • Functions, 
  • Organisation of HRD function. 
  • Performance Appraisal, 
  • Training & Development, 
  • Quality of work life, 
  • Quality circles.
ORGANISATIONAL BEHAVIOUR
  • Concept of Organisational Behaviour, 
  • Importance, 
  • Evaluation, Role, 
  • Group Dynamics, 
  • Motivation Leadership, 
  • Job Satisfaction, 
  • Morale, 
  • Fatigue & Monotony, 
  • Organisational Change.
JOB ANALYSIS
  • Job Description, 
  • Job Specification. 
  • The systematic approach to recruitment: 
  • Recruitment policy, 
  • Recruitment procedures, recruitment methods and evaluation. 
  • The systematic approach to selection: the selection procedure, 
  • The design of application form, 
  • Selection methods, 
  • The offer of employment, and evaluation of process.
TRAINING AND DEVELOPMENT
  • Purpose, Methods and issues of training and management development programmes. 
  • Concept, Role, Need and Importance of Training, 
  • Types of Training, 
  • Understanding Process of Learning, 
  • Developing an Integrated Approach of Learning in Training Programm
  • Training Need Assessment
PERFORMANCE APPRAISAL
  • Definition, 
  • Purpose of appraisal, 
  • Procedures and Techniques including 360 degree Performance Appraisal, 
  • Job Evaluation. 
COMPENSATION ADMINISTRATION: 
  • Nature and Objectives of compensation, 
  • Components of pay structure in India,
DISCIPLINE AND GRIEVANCE PROCEDURES
  • Definition, 
  • Disciplinary Procedure, 
  • Grievance Handling Procedure. 
INDUSTRIAL RELATIONS: 
  • Nature, 
  • Importance and Approaches of Industrial Relations. 
PROMOTION, TRANSFER AND SEPARATION: 
  • Promotion
    • Purpose, 
    • Principles and types
  • Transfer
    • Reason, 
    • Principles and Types; 
  • Separation 
    • Lay-off, 
    • Resignation, 
    • Dismissal, 
    • Retrenchment, 
    • Voluntary Retirement Scheme.
PERSONALITY
  • Meaning & Concept, 
  • Personality Patterns, 
  • Symbols of Self, 
  • Moulding the Personality Pattern, 
  • Persistence & Change. 
PERSONALITY & PERSONAL EFFECTIVENESS: 
  • Psychometric Theories – Cattele and Big Five, 
  • Psychodynamic Theories - Carl Jung and MBTI, 
  • Transactional Analysis, 
  • Johari – Window, Personal Effectiveness.
OVERVIEW OF INDUSTRIAL RELATIONS
  • Concept of Industrial Relations; 
  • Nature of Industrial Relations; 
  • Objectives of IR;
  • Evolution of IR in India, 
  • Workers participation in Management,
  • Employee discipline, 
  • Industrial Labour Organisation.
TRADE UNION ACT
  • Trade union Act 1926,
  • Industrial Employment Act 1946,
  • Industrial Disputes Act 1947, 
  • Minimum wages Act 1948,
  • Payment of wages Act 1936,
  • Equal remuneration Act 1976,
  • Payment of Bonus Act,1965, 
  • Technological Change in IR-Employment issues, 
  • Management Strategy, 
  • Trade Union Response, 
  • Human Resource Management and IR- Management Approaches, 
  • Integrative Approaches to HRM; 
  • International Dimensions of IR.
LABOUR LEGISLATIONS
  • Industrial Dispute Act, 
  • Factories Act, 
  • Workmen’s Compensation Act,1923. 
  • Important Provisions of Employees’ 
  • State Insurance Act, 
  • Payment of Gratuity Act, E
  • Employees Provident Fund Act.Maternity Benefit Act 1961.
SUGGESTED BOOKS FOR IBPS SO HR/ PERSONNEL OFFICER EXAM
1.     Industrial Law byN. D. Kapoor
2.     Human Resource Management by V. S. P. Rao
3.     Human Resource Management by K Aswathappa
4.     Human Resource Management by C.B. Mamoria

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