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1. A repair for a known software bug, usually available at no charge on the Internet, is called a(n)
1) version
2) patch
3) tutorial
4) FAQ
5) None of these
2. Copyrighted software that can be used for free is
1) shareware
2) freeware
3) groupware
4) e-mail
5) None of these
3. Software that allows a user to test it for an initial trial period at no charge is:
1) shareware
2) groupware
3) trialware
4) freeware
5) None of these
4. ESRB is a self-regulatory body established in 1994 to
1) develop entertainment software
2) determine age-appropriate ratings for computer and video entertainment
3) block inappropriate Web content from minors
4) provide education
5) None of these
5. ____ include(s) many different categories, such as action, puzzles, role-playing, sports, simulation, strategy, and virtual reality.
1) Computer games
2) Video-editing software
3) Image-editing software
4) Multimedia software
5) None of these
6. Forms that provide the basic structure for a particular kind of document are known as
1) wizards
2) templates
3) macros
4) patches
5) None of these
7. MapQuest and Yahoo! Maps are examples of ____ software.
1) entertainment
2) educational
3) multimedia
4) Web-based application
5) None of these
8. A good practice, before installing software on the Windows XP operating system, is to establish a(n) ____ so that if anything goes wrong during installation you can restore your system back to how it was before you started.
1) backup
2) image
3) restore point
4) upgrade
5) None of these
9. To resolve problems with Microsoft products, check the ____, an online collection of more than 250,000 articles written by Microsoft support professionals.
1) FAQs
2) Knowledge Base
3) integrated help
4) manual
5) None of these
10. The productivity software category includes all of the following except
1) word processing
2) peripheral device management
3) personal information management
4) spreadsheet
5) None of these



Answers:

  1. 2
  2. 2
  3. 1
  4. 2
  5. 1
  6. 2
  7. 4
  8. 3
  9. 2
  10. 2
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